Food & Beverage Servers

Company: Hugos Group
Job type: Full-time
Industry: Catering & Hospitality
Area/Neighbourhood: St Julians

Job Summary: The Food & Beverage Servers are responsible to provide an excellent overall dining experience for our guests.

 

Responsibilities:

  • Arrange table settings and maintain a tidy dining area
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Communicate order details to the Kitchen Staff
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Deliver checks and collect bill payments
  • Follow all relevant health department regulations
  • Greet and escort customers to their tables
  • Inform customers about the day’s specials
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Offer menu recommendations upon request
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Provide excellent customer service to guests
  • Serve food and drink orders
  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
  • Up-sell additional products when appropriate

 

  • Qualifications & Assets:

  • Ability to work variable shift pattern
  • Ability to work with little supervision
  • Ability to multi-task with the ability to perform well in a fast-paced environment
  • Ability to handle unexpected problems and provide solutions to challenges
  • Hands-on experience with cash register and ordering information system
  • Excellent presentation skills

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