Spanish Sales Officers

Company: Spoton Connections
Job type: Full-time

RESPONSIBILITIES: 

·       Actively seeking new sales by executing appointed strategies and instructions;

·       Adhering to the team’s sales targets and deadlines;

·       Collaborate with the Sales team members to constantly improve process efficiency and overall results;

·       Customer on-boarding and verification of documents as per the Bank’s Policies and Operational Procedures;

·       Understand thoroughly the company’s products whilst ensuring that customers are always presented accurate information;

·       Responding to any customer queries via email, sms and phone;

·       Provide an excellent customer experience;

·       Work closely with other departments, especially Payments and Collections, in order to ensure transparent and efficient interaction;

·       Ensure adherence to the company’s Code of Ethics and related policies;

·       Involvement in production of Sales reports;

·       Involvement in training and mentoring of other team members

·       Assist in documentation of the team’s Operational Procedures;

·       Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;

·       Execute ad hoc tasks as may be requested by the team leader.

 

REQUIREMENTS:

·       Higher Education qualification;

·       Excellent command of English and Spanish languages;

·       Essential demonstrable experience in sales of financial products

·       Experience in customer on-boarding and documentation verification processes;

·       Fast learner with a passion for Sales;

·       Excellent communication skills with a results-driven approach

·       Ability to work independently;

·       Good knowledge of Microsoft Office tools (especially EXCEL)

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