QMS Manager

Company: XAD Technologies
Job type: Full-time

Job Summary:
Xad Technologies is seeking a highly skilled and experienced remote QMS Manager with a strong background in the telecommunications industry. The ideal candidate will be responsible for developing, implementing, and maintaining a robust QMS to ensure compliance with industry standards, regulatory requirements, and customer expectations. The QMS Manager will play a crucial role in driving continuous improvement initiatives, fostering a culture of quality, and ensuring the highest standards of service delivery in our telecom operations.
Duties and Responsibilities:
Design, implement, and maintain an effective QMS tailored to the unique requirements of the telecommunications industry.
Ensure alignment with international standards such as ISO 9001 and industry-specific guidelines.
Stay abreast of telecommunications regulations and standards, ensuring the QMS remains in compliance with all applicable requirements.
Collaborate with regulatory bodies and stakeholders to address compliance issues and maintain necessary certifications.
Identify areas for process improvement within the telecom operations to enhance efficiency, reduce errors, and optimize performance.
Implement and oversee continuous improvement initiatives, working closely with cross-functional teams.
Plan and conduct internal audits to assess the effectiveness of the QMS and ensure adherence to established processes.
Coordinate external audits from regulatory bodies and certification agencies, addressing findings and implementing corrective actions.
Develop and deliver QMS training programs to ensure all employees understand and adhere to quality standards and procedures.
Education and Qualifications:
Bachelor's degree in a relevant field (telecommunications, engineering, business).
Proven 10+ years of experience in a similar role within the telecommunications industry.
In-depth knowledge of quality management principles, standards, and best practices.
Relevant certifications, such as Certified Quality Manager (CQM) or ISO 9001 Lead Auditor, are highly desirable.

Apply for this job