For DSM Engineering Plastics (DEP) we are looking for a Functional Expert who will focus on the processes of Manufacturing, Quality and Warehouse Management. Your task will be to bridge between business and IT solutions. Client Details DSM Engineering Plastics is a global supplier of high-performance engineering thermoplastic solutions. It has a focused portfolio, with global leadership positions in many of its products in the areas of highperformance plastics, such as Stanyl®, Arnite® and Akulon®. DSM Engineering Plastics addresses key markets in automotive and electronics, and provides solutions to specialized industries including water management, breathable textiles and flexible food packaging. We operate globally with a footprint in Asia, Americas and Europe. Description Support BPOs in tactical ways to meet operations vision and targets; * Endorse, promote and stimulate the use of standard business processes across the business group; * You will focus on Continuous Improvement and act as the interface between GiS counter parts and key users in sites; * Use established methodology (eg. Lean, Six-Sigma, etc) to drive improvement of process and tools; * Organize key user meetings to train key users , exchange experiences and know how, and facilitate collective learning globally; * judge and implement change requests; own the functional specification for changes and link effectively to the technical specifications; * Ensure that the supported and business applications are running well, in cooperation with relevant departments and DSM service units; * Assist in specifying requests, monitor performance of systems and services and maintain the required service level by pro-active interventions and trouble-shooting; * Measure GiS based on service level agreements and procedures; * Monitor cost of GiS services and operations (focus on total cost of ownership); * Coordinate periodic testing of support packages by key users; * Ensure proper integration of data and information across systems/tools Profile Master/ Bachelor degree or higher educational level (preferable in Engineering, Business and/or Supply Chain). * You have 5-8 years experience in operations in an international environment. * Fluent in English AND Dutch, Chinese is an added advantage. * You have in-depth knowledge of manufacturing, quality and warehouse management processes and understand supply chain management concepts. * Extensive systems and application knowledge regarding the assigned ICT applications, such as SAP, BW, SAP IBP, APO, MES, LIMS, ASPENTECH and WONDERWARE. * Have experience with MRP and Manufacturing Master data ( Bill of Material) * Furthermore you are able to connect with different people at different levels. * You like to contribute actively to project goals, providing knowledge and support. * You have experience in change management of new processes, preferably in an international environment Job Offer Great primaire and secondaire benefits.