System Network Administrator

Company: Zenni Optical
Job type: Full-time

Company Overview:
Zenni Optical, the world's leading online eyewear retailer, pioneered the industry in 2003 with a mission to make prescription eyewear affordable and accessible to everyone. Based in the San Francisco Bay Area, Zenni offers adults and children the freedom to express their personal style through high-quality prescription and protective eyewear curated with a sense for fashion and incredible selection. With over 55 million frames sold worldwide, the company has brought massive price disruption to the traditional retail model. Zenni is proud to be the Official Eyewear of the San Francisco 49ers, Boston Red Sox, Columbus Crew and the Chicago Bulls. Zenni has worked with designers and tastemakers on curations and collections, including Keke Palmer, Iris Apfel, Cynthia Rowley, David Ortiz and George and Claire Kittle. Zenni VR Prescription Lenses for Meta Quest 3 launched across the U.S., Canada, UK and Japan in October 2023. 
For more information, please visit .
Position Overview:
We are looking for a System Network Administrator to join our Infrastructure and Security team. This individual will be responsible for managing our server and network infrastructures.
The System Network Administrator responsibilities include supervising our Operations team, monitoring system performance, and configuring new software and hardware. To be successful in this role, you should have excellent troubleshooting skills and hands-on experience with various operating systems.
Ultimately, you will ensure our software, hardware, servers, and networks run smoothly.
What we want you to own in this role:
Configuration and maintenance of Servers & Systems and Network
Helpdesk Tickets, SaaS administration, and Network administration and any new IT projects 
Diagnose and troubleshoot technical issues.
Network Technical Support for all company users
Networking Administration
Web Service Administration Support
Configure, test, and install switches, firewalls, routers, and gateways, and support network environments for video and audio-conferencing environments.
Implement, maintain, and support telephony and contact center telecommunications environments and related systems and solutions.
Monitoring and maintenance of equipment and cloud services ( AWS/GCP/RackSpace)
Management of multiple firewalls in multiple sites: onsite, colocation, cloud
Design, configure, and install servers and other corporate devices when needed
Assist and train new system users and set up their accounts.
Monitor the performance of servers, software, and hardware.
Ensure the smooth deployment of new applications
Update and maintain technical documentation.
Maintain backup and disaster recovery protocols
Advanced knowledge of analyzing existing data networks and recommending scalable and supportable solutions
Advanced knowledge of analysis/forensic tools, such as Solarwinds, Wireshark, Fluke, Netbrain, and other
Advanced knowledge of Server Load-Balancing appliances, such as Cisco, NetScaler, and F5
Advanced knowledge of WAN Optimization implementations
Advanced knowledge of Cisco Wireless Access Points, controllers, or Fortinet.
Advanced knowledge of supporting Cisco LAN switches and firewall
Advanced knowledge of BGP, OSPF, STP, TCP/IP, DNS, and DHCP
Assist in the research, recommendation, and implementation of various technology platforms
Qualifications:
Computer Engineering or Computer Science Degree, 
5-7 years experience as a Senior Network Administrator
Competent in Windows OS, Windows Server OS, MAC OSX, Linux, VM Ware, Hyper-V, Fusion, Cisco, Fortinet, Meraki
Solid understanding of server and systems management
System Security – AV and or comparable proven techniques
Excellent problem-solving skills
Excellent networking skills
Team collaboration and good Team player
Organizational skills – staying organized.
Good communication skills
BS in Computer Science or a similar field
Strong knowledge of supporting network environments for VoIP solutions Cisco/ Fortinet knowledge of supporting network configurations WAN/LAN and VPN tunnel 
Fiber/SAN (Cisco, Brocade, or similar) administration experience.
Linux and/or Windows and cloud administration experience.
CCNA, Net+, CCNP, Fortinet Certs, Microsoft MCE certs preferred 
Benefits
A highly competitive base salary
A great career trajectory in a stable, successful growing company. 
Cutting edge projects with opportunities for growth and professional development
Excellent health benefits that the company pays for and 401k company match
Annual Zenni Gift Card
Great Work Life Balance
As of 03/10/2024, the expected compensation range for this position is $120,000 to $130,000 USD. Actual pay within this range will be based upon several factors, including without limitation education, work experience, certifications, geographic pay differentials, market conditions, and other business and organizational needs. The Company anticipates that the reasonably expected salary for this position could change in the future and, therefore, the Company retains the right to change, modify, or revisit the salary range for the position for various reasons, including the Company’s business needs.

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