Inbound Sales

Company: CV-Library
Job type: Full-time

Position: Inbound Sales
Location: Manchester, United Kingdom
Salary: £22,000 basic with OTE £34,000

Benefits:

* 25 days holiday rising to 28 after service
* Buy and sell holiday scheme
* Clear progression path with quarterly reviews
* Casual dress code
* Christmas parties and annual company events

Are you a skilled communicator with a passion for customer service? Do you have a knack for building lasting relationships and delivering exceptional value to clients? If so, we have an exciting opportunity for you to join our dynamic team in our inbound sales role here in Manchester.
We are a well-established and respected insurance provider with a commitment to delivering top-tier service to our valued clients. In our inbound sales role, you'll play a crucial role in ensuring our existing policyholders continue to receive the coverage they need while providing them with a seamless and positive experience.
In our inbound sales role at our Manchester Branch you will have the opportunity to make over £34,000 with our uncapped commission structure. With our comprehensive training and ongoing support to help you excel in your role you will be joining a collaborative and vibrant work environment where your contributions are valued.
Key Responsibilities for our Inbound sales role in Manchester:
* Engage with our existing policyholders, building strong relationships and addressing their needs and concerns.
* Proactively reach out to policyholders approaching their renewal dates, highlighting the benefits of continued coverage and answering any queries they may have.
* Effectively handle customer inquiries, resolve issues, and provide solutions to ensure their satisfaction and loyalty.
* Identify opportunities to upsell additional insurance products that align with our clients' requirements, contributing to their overall coverage and security.
* Maintain accurate records of customer interactions and actions taken.

Requirements:
* Minimum of 6 months of sales experience, showcasing your ability to connect with customers and drive results.
* Exceptional communication skills, both verbal and written, to engage and inform customers effectively.
* Strong negotiation abilities to address objections and retain policyholders.
* Quick learner with the ability to grasp the details of our insurance products and convey their benefits to customers.
* Empathy, patience, and a customer-centric mindset to address customer concerns with care.
* Goal-oriented mindset with the determination to meet and exceed retention targets.
* Excellent organisational skills to manage multiple interactions and tasks efficiently.

Please apply today with your CV if this sounds like the right job for you!!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Apply for this job