View Vacancy - Under Butler - M/F ( ) The British Government is an inclusive and diversity-friendly ; We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. Job Category Foreign and Commonwealth Office (Residence and Support Staff) Job Subcategory Waiter/Household Assistant Job Description (Roles and Responsibilities) The British Embassy in The Hague is part of a world-wide network, representing British political, economic and consular interests overseas and is looking for one Under Butler (M/F) . The Residence is the centre of entertainment for the British Embassy in The Hague. As such, it hosts a range of events that take place throughout the year. The Residence has a number of guest rooms used for official visits. It’s also home to the Ambassador and his family. The Under Butler (M/F) plays an important role, carrying out a wide variety of tasks such as setting up rooms for events, welcoming guests, waiting on guests during events, and maintaining Residence rooms to a high standard of cleanliness and hygiene. The Under Butler (M/F) is a crucial member of the Ambassador’s team, and s/he is expected to be a strong team player, contributing to a high standard of service delivery on a daily basis. S/he will directly report to the Residence Manager. Main Duties and Responsibilities: Support the Residence team in ensuring successful delivery of a high level of service for all requirements relating to official business entertainment at the Residence from afternoon tea, formal and informal breakfasts, lunches, and dinners, to large receptions, buffet parties, seminars and workshops; Maintain rooms to a high standard of cleanliness and hygiene. This includes cleaning the floor, dusting, vacuuming, polishing glassware, china, brass and silver; Assist in setting up rooms for events and clearing them up afterwards; Set tables for meals; provide waiting service during dinners, receptions and other events; Welcome guests and provide a high quality front of house service; Monitor the CCTV system and take appropriate action in case of an incident; Report technical or maintenance issues to the Residence Manager; Cover for the Residence Manager during his absence; Work flexibly in the role and as part of a wider Embassy ; The Embassy promotes the core values of Professionalism, Honesty and Respect in all that we do. We are an equal opportunities employer and all members of the team are expected to treat each other with respect. We value great teamwork and we ask that everyone contributes to create a positive atmosphere at work. The job description is subject to changes and may evolve over time and in response to changing ; The role exists as part of a team and all staff are expected to be flexible in supporting colleagues, particularly at busy times. Essential qualifications, skills and experience Excellent interpersonal skills, ability to treat others with respect and courtesy; Being discrete at all times; Ability to work flexible hours in support of events hosted at the Residence; Experience working under pressure; Ability to understand customers’ needs; Good communication skills and confidence to approach customers; Basic level of English and/or Dutch. Desirable qualifications, skills and experience Relevant work experience. Required competencies Changing and Improving, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace Application deadline 16 February 2019 Grade S3 Type of Position Fixed Term, Full-time Working hours per week 36 Duration of Post 12 months Region Europe, Eastern Europe & Central Asia Country/Territory Netherlands Location (City) The Hague Type of Post British Embassy Number of vacancies 1 Starting monthly salary (EUR) 2, Start Date 1 April 2020 Other benefits and conditions of employment The successful candidate will initially be offered an one year employment contract at S3 level. The base salary for this position is €2, gross per month, based on a working week of 36 hours. In addition, an 8% annual holiday allowance and a monthly travel allowance are payable. The Embassy currently applies a performance based bonus pay model for local staff. Applicants must be legally entitled to work in The Netherlands. The successful candidate will undergo a professional background check; any job offer is also provisional to a successful security clearance check. The Embassy encourages a culture of continuous learning. All employees have access to the Civil Service Learning platform which gives access to training to improve job specific skills. Employees are entitled to a minimum number of annual training days. All applicants must currently hold the independent right to live and work in The Netherlands and be prepared to ensure that right remains throughout the scope of the contract. The British Embassy promotes and demonstrates the key values of Professionalism, Respect and Honesty. Additional information Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”. We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered. Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen. Please be advised that the British Diplomatic Missions will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a job. Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.