Posted in: Customer Service/Call Centre in Lisbon | Posted: |
With facilities in Belgium, Romania, the Philippines and robust Work from Home delivery capabilities, Conectys services over 35 languages with multilingual teams driven by effective processes and proven technology. Its specialised outsourcing capabilities create significant competitive differentiation and brand value for challenger brands and established players that want to be challenged.
Excellent Finnish writing and speaking skills;
- English writing and speaking skills, at business level;
- Attention to detail, accuracy and result orientation;
- Ability to be your own manager (micro-management-wise);
- Ability to take initiative and identify innovative solutions for different issues;
- Motivation to grow and learn in a fast paced environment;
- Proficient computer skills;
- Prior experience in similar positions is a plus;
- Willingness to work in 24/7 schedule in 3 shifts pattern;
- Ability to achieve targets at a minimum of 95%;
- Residence in Lisbon area.
This position offers you the opportunity to work alongside one of our high profile clients specialized in social media video sharing. As a Content Moderator you will be responsible for the day to day management of sensitive content, ensuring that a quality experience is provided to millions of social media users.
As a moderator you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and product advertisement. Content Moderators are the Super Heroes of Internet, they are responsible to keep social media platforms a safe and entertaining place for everybody:
Moderating content (videos, images, reviews submitted by users);
Identifying and escalating potential errors in the application used for moderating content;
Participating in testing, launching or implementing new products and working tools;
Making suggestions for improving procedures;
Drawing up daily activity reports.
Content moderation and soft skills initial and continuous training;
Product specific training on tools, processes and procedures used by the project;
Career growth across different departments;
Lisbon City Center – Roma Areeiro;
Workplace accessible through train, bus and subway;
Private health insurance as of the 7th month contract;
Remote working project until January 2021. This is an office based project. Smart working option is just temporary and only offered to candidates based in Lisbon.
Meal allowance paid by card with fuel discounts;
Monthly performance bonus and yearly performance management system;
Monthly engagement activities;
Dedicated HRBP to support your Conectys experience.
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