Customer Advisor – Spanish Speaker

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Company: Webhelp
Job type: Full-time
Industry: Services
Area/Neighbourhood: Torre Fernão Magalhães Av. D. João Ii Lote 1. 17. 02, 15° Andar 1998 025 Lisboa, Portugal

Are you passionate about makeup and cosmetic products in general? Join us and jumpstart your career in one of the most well-known cosmetic brands in the world.

 

Your future project…

  • Work as a beauty cosmetic advisor: Develop your technical skills that will empower you to support the after-sales process and every step related (i.e. online orders, refunds…) and increase the Brand awareness.

  • Grow professionally: Become a part of an inclusive and supportive team who will work with you at achieving your development goals and receive consistent guidance and feedback from our dedicated team leaders and trainers.

  • Help Customers: Evoque your passion for beauty cosmetics and use your learned expertise to advise customers about the products. Manage the client’s expectations by successfully resolving their cases.

 

Who we´re seeking…

  • YOU speak native Spanish and English fluently (level B2).

  • YOU have a customer focused mentality and enjoy providing a warm atmosphere with every contact.

  • YOU have an empathic, diplomatic and cordial stance.

  • YOU have outstanding communication skills and a problem-solving mentality.

  • YOU respect timings and deadlines.

 

What benefits we´ll offer you…

  • Benefits package: Performance bonus, meal allowance, transportation allowance, two extra salaries per year.

  • Relocation package: Up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.

  • Initial and continuous paid training.

 

Life at our company…

  • Work with adventurous people from over 15 nationalities
  • New and modern office in Lisbon, located where the action is
  • We promote intercompany mobility to work at any of our sites around the world.
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!

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