Dutch Customer support

Company: CB Talents
Job type: Full-time
Salary:
from 1,400 EUR/Month
Industry: Other

Your Role as a Customer Support Agent:
Answer to inbound calls and customer inquiries;
Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
To troubleshoot through the use of open questions, support documents and system training.
To be able to offer recommendations to common problems or frequently asked questions

Fluency in Dutch C2 Level or Native);
Good knowledge of English (B2 level);
Typing Speed: 25 words per minute.
Availability to work in rotating shifts
Good computer skills;
Any kind of previous experience or contact with clients
Excellent communication skills;
Good listening and empathy skills;
Good time management skills;
Team spirit and flexibility.

 Goal oriented, self-motivated individual 

 Able to work independently, but within a team environment

 Customer driven and focused on providing exemplary customer experience

Benefits

Competitive salary;
Meal vouchers;
Fixed-term, renewable employment contract;
Private health insurance after 6 months of contract signature (additionally to the standard insurance).
Sports activities and much more!!

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