German Advisor for Streaming Service – Lisbon, Portugal

Company: Webhelp Portugal
Job type: Full-time

We are hiring!


As a German Advisor for Streaming Service – Lisbon, Portugal, you will have the opportunity to empower your valuable technical skills while gaining a privileged view and know-how of the fast-growing streaming platform.


About our project,

Our customer is Europe’s leading direct-to-consumer media and entertainment company. One of their main products is the streaming platform, which provided live channels, video on demand, sport and original content.


Your future project

As a German Advisor for Streaming Service – Lisbon, Portugal, you will:

  • Responding to customers exclusively via email and chat service;
  • Troubleshooting and resolving technical issues;
  • Helping customers make the best choice from the extensive library of tv-show boxsets and movies;
  • Registering contacts and client information according to the work procedures;
  • Achievement of the performance targets defined by the project;


We are looking for

  • Native or Proficient German and fluent English (minimum level B2)
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience in Customer Service is a plus
  • Ease in multitasking several applications at once
  • For non-EU residents, it is mandatory to have a valid work permit


We offer you

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.


Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Lisbon- Portugal.


Ready to take up the challenge?

Join our team and show off your talent!

Apply for this job