German Customer Service & Support - Lisbon, Portugal

Company: Head Hunt International
Job type: Full-time
Salary:
from 18,000 EUR/Year
Industry: Services

German Customer Service & Support Job Opportunities in Lisbon, Portugal 

A major multinational company is looking for a German  Customer Service & Support Representative to provide outstanding service to customers and potential customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction. 

Requirements: 

• Fluent in German and in English. 
• High School Diploma or equivalent experience. 
• Exceptional telephone manner, customer service skills, active listening skills, verbal, and written communication        skills. 
• Proficiency with computers, especially with regards to CRM software. 
• Valid EU Visa Passport 
• Ability to resolve conflict and diffuse tension. 
• Strong time management skills. 
• Being able to speak more than one language fluently would be highly advantageous. 
Why should you apply? 
• Competitive wages (14 monthly payments per year) 
• Monthly performance-based bonus 
• Top benefits (Health insurance after 6 months) 
• Excellent reallocation package (including flight ticket, up to three months help with accommodation) 
• Onsite canteen 
• Language Bonus 
• Telephone Interviews Permanency Bonus 
• Extra overtime pay 
• In-House doctor and examination centre 
• Excellent growth and advancement opportunities 
• Flexible working schedule 
• Employee discounts 
• Private healthcare & dental insurance (after six months of employment) 
• Fun and engaging company-wide initiatives 

Please send CV today for immediate telephone interview.

Sylvia Harrison
Posted by:
 Sylvia Harrison

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