Spanish Debt-Recovery Advisor – Lisbon, Portugal

Company: Webhelp Portugal
Job type: Full-time

We are hiring!

 

As a Spanish Debt-Recovery Advisor – Lisbon, Portugal, you will have the opportunity to empower your valuable technical skills while gaining a privileged view and know-how of the fast-growing credit web platform.

 

About our project

Our customer is the only consumer credit web platform in Europe that has a bank license. This model allows investors to directly finance consumer credit from individuals. The group has over 150 employees up to date and has financed over € 500 million in loans.

 

Your future project

As a Spanish Debt-Recovery Advisor – Lisbon, Portugal, you will:

  • Analysis and management of each client's financial situation
  • Propose customized solutions to find the most appropriate response to the diagnosed situation
  • Negotiation of payment solutions
  • Development of debt recovery strategies
  • Continuous improvements in fraud detection
  • Report information to Credit Bureaux.

 

We are looking for

  • Native or Proficient Spanish (Castilian) and fluent English (minimum level B2)
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience in Customer Service or a credit recovery experience is a plus
  • Analytical Capability and the Credit Cycle Overview
  • For non-EU residents, it is mandatory to have a valid work permit

 

We offer you

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket up to 400€.

 

Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Lisbon- Portugal.

 

Ready to take up the challenge?

Join our team and show off your talent!

Apply for this job