Would you like to have an interesting and exciting job in a growing and innovative sector? If your answer is Yes, then start working with us!
For our business in LISBON, PORTUGAL we are currently looking for a Danish Customer Service Representative (male/ female). The Customer Service Representative is responsible to provide customer service to our customers from end to end including technical & contractual support to customers of a leading IT multinational.
Respond to customer inquiries regarding service and product related inquiries
Inform customer about specific products, services, policies and processes
Troubleshoot and resolves customer issues
Promote relevant customer products
Passion to service end-customers (B2C)
Excellent communication skills & high focus on customer satisfaction
Native language skills in Dutch (verbal, reading, writing) + good in English (verbal, reading, writing)
Customer service-orientated and a high focus on customer satisfaction
Your experience & skills
First work experience in Service Center or similar business
Knowledge and experience in service center for IT products/services
Strong administration and organization skills
Keen eye for detail to ensure high accuracy
Very good PC skills
Excellent reputation as responsible employer with presence in Portugal for more than 50 years
Modern working environment at an attractive location in Lisbon with good public transport connection
A welcoming and inclusive environment
A team ready to help you develop and grow
A multinational environment, different nationalities and cultures to work every day
Competitive salary & bonus system
To work between 8 am and 5pm Monday to Friday.
We are an international outsourcing service provider. Every day, over 70,000 employees in more than 40 countries are at work helping our customers achieve success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains. Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital distribution, financial services and IT services.
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