Posted in: Executive Management in Durban | Posted: |
Chief Operating Officer (JB401)
R Market Related
Kontak Recruitment is currently sourcing and recruiting for a Chief Operating Officer with a strong background in operations and sales management background preferably with a good understanding and knowledge of how private training and academic tertiary institutions operate.
Post Graduate degree or MBA from any recognized university/Institute.
Possesses requisite experience in HR frameworks, Financial management, Sales &Marketing and Operations.
A minimum of 10 -15 years of business management experience across a range of business disciplines.
Financial reporting capabilities including budgeting and cash flow management.
Proven track record of success facilitating progressive organizational change and development within a growing organization.
Excellent computer literacy is essential especially in MS Outlook, MS Word and MS Excel.
Duties and Responsibilities of the Chief Operations Manager:
The Chief Operations Managers will be responsible for leading the daily operations of the multi brand business in accordance with the strategic plan within agreed and budgeted capital.
The COO will secure the functionality of the business to drive extensive and sustainable growth.
Responsible for the attainment of the strategic objectives with accountability for service delivery and operational performance
Responsibilities of the COO will include the operational planning, operational capacity building, process improvement, staff leadership and customer service.
The COO will provide the leadership, management and vision necessary to ensure that the company has the proper operational controls, administration and reporting procedures and people systems in place to effective grow the business and ensure financial strength and operating efficiency
The COO will have a strong sales background to drive the sales and marketing growth of the business.
Key performance areas of the Chief Operations Manager:
To oversee and manage the daily operations of the business
To develop, in collaboration with the CEO and the CFO, an annual operating plan and oversee the long-term business strategies that supports the organizations long term operations strategy
To assist the CEO in overseeing the organizations achievement and maint3enance of a satisfactory competitive position with the industry
Keep the CEO fully informed of the conduct of the daily operations of the business towards the achieving the established goal and of all or any material deviations from the goals or objectives and policies established by the Board.
The COO is to oversee the communications, resolution of issues and project development
Ensure the development of health and safety practices and oversee compliance thereof
Coordinate the sustainability strategies of the organization
Assess and manage the principal risks of the corporation’s busines within operations (proposals, projects and staffing)
Ensure that business change projects are delivered in line with directions from executive management level
Coordinate the efforts of the different operational areas under management to ensure minimal duplication of efforts, maximum efficiency and to maximize value for money
Drive Sales, Marketing and Business Direction
To be an integral part and driver of the strategic planning, budgeting and forecasting, sales and marketing of business requirements and decision-making process.
Build strong relationships with key external stakeholders, government, suppliers, etc. to ensure correct focus and direction for the Organisation at operations and technology level.
Develop and facilitate planning across the COO environment.
Accountable for driving the business model under the COO environment.
Serve on external committees where applicable.
Ensure that risk is effectively addressed in all aspects of the business and the Organisation is statutory compliant in all areas.
Ensure that a proper infrastructure (building, systems and staff complement) is maintained and developed for the Organisation.
Accountable for planning and opening of new branches in terms of expansion of the business and business plans.
Review Performance Improvement reports to determine effectiveness of interventions.
People Management and Leadership
Foster a corporate culture that promotes ethical practices, customer focus and service and encourages individual integrity.
Maintain a positive and ethical work climate that is conducive to attracting, retaining and motivating a diverse group of top-quality employees at all levels.
Provide clear directions on strategic goals, translating and prioritizing them into business and performance measures.
Ensure that there is an effective succession plan in place for the COO position and other roles of key executives of the Organisation reporting to the COO.
Evaluate the performance of senior executives of the Organisation reporting to the COO.
Monitor the strict adherence to governance and setting high standards of professionalism across the functions.
Ensure that managers create effective workforce plans and recruitment demands plans for their areas.