As a public relations agent your role will be to provide the best stay to the guests at the hotel. You will promote all activities and services provided, be a trustful adviser and referent for the customers.
Customer service: Treatment of complaints, presence in common areas and review - Checklist Address, customer service, attention in press trip / fam trip, Hosting in restaurant - Night Canary and Romantic, conducting surveys - ISCE, Attention and monitoring in accident , Attention and monitoring in a supposed robbery / disappearances.
Promotion: customer forecast, courtesy / follow-up calls Room and service reviews. Welcome meeting with guide.
Events: Revision of rooms / bathrooms / common area, Support in assembly, Support in event
Others: Thalasso Sales, Prepare presentations with power point, Translation of documents and revision of texts Protocol of action with "Wet floor" Operative Single.
Group hotel, our partner owns 4 * hotels and superior in Lanzarote and Gran Canarias. Comfortable hotels, Thalasso and Wellness programs, they all have swimming pools, spa, restaurants for a relaxing stay and guaranteed treatments.
Fluent English and upper-intermediate German are mandatory.
You are studying hospitality, tourism, languages or business. You are smiley and problem solver. You are dynamic and responsible.
Available for a 3 to 6 months internship. Internship agreement from university mandatory.
First Skype interview with PIC Management and presentation of vacancies. Confirm the vacancy with your school (internship agreement) and activate your application.
Fee charged only once the internship is secured with the host company you previously chose. 370 euros for a 3 months internship, 15 euros/additional week
Apply online at https://www.pic-management.com
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