Dynamics 365 Solution Architect (Permanent - Swiss Office)

Company: Hadron Finsys GmbH
Job type: Full-time
  • Permanent Role with Swiss Office
  • Project based onsite in Thailand
  • Project duration minimum 1 year.
  • Travel support every 6-8 weeks.

KEY RESPONSIBILITIES

  • Responsible for identifying, developing and deploying end-user solutions in CRM systems
  • Ensure that business requirements are met while providing a variety of advisory services around the technical product, business process development and best practices on development, implementation, support and end-user training
  • Provide ongoing direction and support of Dynamics 365 platform including architecture, business process, system configuration, customization and integration with third party applications
  • Collaborate with stakeholders and internal IT disciplines to implement Microsoft Dynamics CRM solutions and ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
  • Create written documentation including system architecture, configuration guides, project plans, policy and procedure, presentations, and other documents as necessary
  • Provide strong leadership, partnering with clients to drive organizational adoption of new or changed processes and systems
  • Maintain knowledge of third-party software vendors to leverage complementary offerings and effectively compare solutions
  • Provide current best practices and solution alternatives as part of functional design documents
  • Perform demonstrations of Dynamics 365 as part of project execution, proof of concept or Joint Process
  • Design methodology
  • Facilitate design decisions across key areas including: Change Management, Availability, Configuration, Development, Integration, Infrastructure, Security and Storage
  • Provide thought-leadership and architectural guidance/reviews on strategic Dynamics 365 and PowerApps implementations
  • Proactively facilitate design thinking and technical review sessions to brainstorm solution design alternatives and drives decision making process
  • Use technical expertise and a detailed understanding of system capabilities to maximize automation and process effectiveness

EXPERIENCE

  • 6+ years leading Microsoft Dynamics CRM implementations or upgrades in a client-facing role
  • 5+ years hands on implementation experience using Microsoft Dynamics CRM (Dynamics 365/Microsoft
  • Dynamics CRM 2016/2015 - Online)
  • Ability to create innovative solutions to solve complex business requirements, and streamline/automate business processes
  • Working knowledge of Dynamics 365 CRM integration technologies and experience designing integration
  • Experience developing and testing custom workflows, entities, objects, attributes with Microsoft CRM
  • Solid understanding of administration and security configuration
  • Experience with enterprise business application development and delivery
  • Experience creating functional designs, test conditions and test scripts, Build Automation
  • Familiarity with a variety of Project management methodologies (Agile/Waterfall)
  • Strong understanding of and ability to consume application APIs
  • Preferred Technical and Professional Expertise
  • Experience implementing and supporting Unified Service Desk ( USD )
  • Experience implementing and supporting solutions using CRM Portals
  • Experience implementing and supporting Unified Client Interface ( UCI ).
  • Experience with SSIS and Azure

ADDITIONAL REQUIREMENTS

  • Fluent English
  • Travel: 100% on site at client for certain period of the time (South Asia)
  • EU Citizens only.

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