Customer Service Advisor German Speaking

Company: CV-Library
Job type: Full-time

Customer Service Advisor German Speaking
ISTANBUL, TURKEY
Start date immediate
Excellent Salary package + Free Flight + Fantastic accommodation Bonus + Monthly Performance Bonus + Travel Bonus + Restaurant Discount + Visa Provided +++
The Job
You will be providing both Customer Service Support to a broad spectrum of our Client’s customers with wide ranging queries. The Main form of communication is via the telephone, however support via chat and email also contributes to the agents workload. You will be expected to handle and resolve customer queries and issues. The role encourages continuous learning and the completion of online training on products and technologies.
Skills required
* Excellent communication skills.
* Native German and fluent English is elimentary
* Good Knowledge of PC (hardware, software, internet)
* Passion about customer services
* Customer focussed and able to provide professional, polite customer service.
* Well organised approach to work, balancing workload to ensure targets are met and ability to demonstrate good time management skills.
* Interactive and enthusiastic team player willing to assume new responsibilities
The Offer
Free Flight and Airport Pickup
Free 10 days Hotel Accommodation + Realy Estate Agency + First month’s House Rent and deposit (Advance payment)
Visa Provided
Monthly Salary 3,200 Turkish Lira Per Month = €600 NET Per month
Monthly bonus 300 Turkish Lira per Month = €60 NET Per Month
Monthly Transportation Bonus 200 Turkish Lira = €40 NET Per Month
Private Health Cover after 1 Year
Restaurant Discount Card
Other Benefits: Relocation Support, Real Estate help, Visa Provided, Monthly performance bonus, Turkish Courses, Private Health Insurance Coverage after 1 year, Restaurant discount card, Development Opportunities, Discounts in products and Services, Trips, Festivals, Parties, Competitions and all the other Initiatives will remain as for all the other employees
Shift pattern 10.00-19:30, 11.00-20:30, 12:00-22:00, 14:30-00:00 (Weekly 45 hours) 5 Days with 2 days off per week

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