Billings Administrator

Job Title: Billings Administrator

Salary: £22,000 - £25,000 - 3 Month FTC

Location: Kings Hill

A bit about us:

We are a fast-growing telecommunications company at the forefront of technological advancements in the industry. Our mission is to provide exceptional services and solutions to our customers, empowering them to stay connected and thrive in the digital era. As we continue to expand our operations and client base, we are seeking a highly organised and detail-orientated Billings Administrator to join our dynamic finance team.

The role:

We are seeking a highly organised and customer-focused individual to join our finance department. In this role, you will be responsible for handling billing related tasks and providing exceptional customer service to our clients. The ideal candidate will have a keen eye for detail, excellent communication skills and the ability to multitask efficiently. As a Billings Administrator, you will play a crucial role in ensuring accurate and timely invoicing and resolving billing enquiries from customers.

Day to day duties:

Billing Process Management: Process and generate accurate and timely invoices, credit memos and other billing-related documents.

Customer Invoicing: Prepare and send invoices to clients in accordance with agreed-upon terms, ensuring accuracy in pricing and discounts.

Billing Discrepancy Resolution: Investigate and resolve billing discrepancies or disputes by collaborating with relevant stakeholders and clients to ensure timely and satisfactory resolutions.

Customer Communication: Maintain regular communication with clients regarding billing inquiries, payment status, and any outstanding balances.

Payment Processing: Record and process client payments, ensuring all transactions are correctly applied to appropriate invoices and accounts.

Documentation and Record-Keeping: Maintain organised and up-to-date billing records, documentation, and reports for easy reference and audit purposes.

Reporting: Generate periodic reports on billing activities, outstanding invoices and key performance indicators for review by management.
The ideal candidate: 

You have proven experience as a Billings Administrator, Billings Coordinator or similar role in a customer service or finance department.

You have experience using financial software and billing systems; experience with accounting software is a plus.

You hold excellent numerical and analytical skills, with a keen eye for detail and accuracy.

You have effective communication and interpersonal skills to liaise with customer and internal teams.

You hold strong problem-solving and critical-thinking abilities to resolve billing issues effectively.

You hold an understanding of financial regulations and compliance related to billing and invoicing.

You are a proactive and self-motivated individual with a strong sense of ownership and responsibility