Posted in: Retail in East Midlands | Posted: |
Self-Storage Store Manager
Salary: up to £37,000 + bonus
Location: West London
We are seeking a dynamic sales driven Self Storage Store Manager to join a growing Self Storage company. The Store Manager will be responsible for overseeing all aspects of the self-storage facility, including managing daily operations, maximising occupancy rates, facility upkeep, and providing exceptional customer service.
Key Responsibilities:
* Manage day-to-day operations of the self-storage facility, including opening and closing procedures, facility maintenance, and security protocols.
* Develop and implement strategies to attract and retain customers, ensuring high occupancy rates and maximising revenue.
* Provide excellent customer service, addressing inquiries, concerns, and requests in a timely and professional manner.
* Conduct regular inspections of the facility to ensure cleanliness, safety, and compliance with company policies and procedures.
* Manage rental agreements, process payments, and maintain accurate records of customer accounts.
* Monitor and manage inventory levels, ordering supplies as needed to maintain operational efficiency.
Qualifications:
* Previous experience in a management role, preferably in the self-storage industry or a related field.
* Strong leadership skills with the ability to motivate and inspire team members.
* Excellent communication and interpersonal skills, with a customer-focused approach.
* Proficiency in computer applications, including Microsoft Office Suite and property management software.
* Detail-oriented with strong organizational and multitasking abilities.
* Ability to work independently and make sound decisions in a fast-paced environment.
* Knowledge of relevant regulations and compliance standards