Account Manager

Account Manager

Location: Derby

Salary: DOE

Company: A leading large format and signage company.

Role: Responsible for managing account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service.

* Serves as the main day-to-day contact projects for clients, suppliers, external partners, and the account team

* Project Management of Artwork requirements, ensuring all key dates in the project critical path are met and that the client and

* Participate in meetings with existing clients and internal teams

* Answering client queries/ dealing with issues/ managing client expectations

* Liaising directly with suppliers and printers to ensure the artwork production process runs smoothly and their considerations and feedback are acknowledged and actioned as appropriate.

* Ensures high quality standards in all client deliverables

* Coordinate client-specific projects throughout the lifecycle

* Managing creative projects from initial concept to completion, on time and budget

* Creating job briefs and booking in jobs

* Dealing with client queries and complaints whilst project managing ongoing projects

* Visiting clients on and off site

Requirements:

* Experience working within the print industry – signage / graphics / large format

* Experience within creative design and roll out (preferable)

* Hold excellent customer service / account management experience

* Experience working within a design agency background and/or creative design

* A professional and approachable manner

* Client driven with the ability to anticipate the customer needs

* A high level of attention to detail and a passion for quality, you will take pride in your work to ensure that consistently high standards are achieved and maintained

* Confidence in your own ability and be able to communicate effectively at all levels

* Thrive under pressure during peak periods of work

Apply

Account Manager / Project Manager / Customer Service / Customer Service Representative / CSR / Senior Account Manager / Senior Project Manager / Senior Customer Service Representative / Senior CSR / Packaging / Print / Labels / Creative / Design / Graphic Adaptation / Creative Account Manager / CAM / Large Format / POS / Large Format Print / Point of Sale