Commerical Excellence Manager

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 3,500 people and operating around 280 manufacturing sites in the UK.
We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement.
This position is the functional leader for all sales activities throughout the Heidelberg UK Concrete business in line with the requirements of the strategic plan. The primary mission is to develop, embed and sustain a competency-based training and performance management system for internal and external sales along with the optimisation of our sales process’s and tools.
Sales Management
* Create a ‘best in class’ sales focused customer service environment.
* Development and implementation of a competency based sales training program for entire sales team.
* Development and implementation of a performance management framework that drives sales activities and lead generation including associated reward packages.
* Coordinate team budget and resource planning to ensure adequate resources are available to meet strategic business plans, volume and profit targets.
* Ensure clear communication process between internal and external sales and the concrete management teams.
* Develop the sales team, both individually and collectively, by identifying needs through PDR’s, coaching sessions, Personal Development Plans (PDP’s) and addressing these through delegation and learning initiatives.
* In consultation with Regional Directors, Area General Managers and Customer Service Managers direct the activities of the sales teams for the achievement of short and long-term business objectives, increased profit and market control.
Sales Process
* Establish a roadmap to reach the target sales operating model in the strategic plan and coordinate with the relevant functional leads to deliver to agreed timeframe.
* Lead the concrete business through the digitalisation agenda regards system adoption and interaction in conjunction with IT, Group and 3rd party software providers.
* Execute a formal sales pipeline to track major opportunities, and establish selected teams to chase them from start to finish, including developing proactive strategies to help partner with customers to win major projects.
* Manage the preparation of budgets, reports and forecasts.
* Ensuring the achievement of sales targets and gross margin.
* Ensure that all systems and processes comply with relevant, up-to-date company and statutory requirements and guidelines.
* Lead the continuous business process improvement team and drive adoption of best practice in conjunction with relevant functional heads.
Performance monitoring and reporting
* Review, analyse and identify achievements, shortfalls and areas for improvement against plan on a regular basis and implement corrective actions.
* Ensure KPI’s are maintained and actions put in place to make improvements where necessary.
* Provide regular management reports to the Concrete Exec on key service performance areas.
Financial & Non-Financial accountabilities (capture size of role e.g. budget responsibility)
Initial phase in concrete:
* £400m turnover
* 750 employees
* 140 Sites
* 1 Direct report & 3 indirect reports
Education/Qualification
* A degree in Business, Marketing, Engineering or similar.
* Additional Sales and Marketing qualifications are also highly desirable.
* Postgraduate studies in business management and/or finance desirable.
What’s on Offer:
Salary Up to £85,000 plus bonus
Company car
Location Syston
Hours 40
• Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
• Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance
• Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
• Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
• Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
• Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover