Principal Operations Manager

About the role

Amazing infrastructure isn’t the only thing that gets built here. Incredible careers do too. Join our Living Places team as a Principal Operations Manager on the Lincolnshire Highways Contract and you can build something to be proud of.

Accountable for the end to end delivery of £15m of reactive and cyclical related operations, ensuring that the service is resourced appropriately to meet the contractual requirements and Inspections.

Responsible for all aspects of planning and delivery of circa 40,000 reactive related task orders in line with budget expectations, required quality standards and client timescales.

What you'll be doing

As a Principal Operations Manager, you will have the following responsibilities:

Embedding a culture of Zero Harm
Ensure compliance with all statutory and company procedures across all the functions, H & S specifically
Manage the area’s financial and operational performance to meet financial targets providing proactive contribution into the month end CVR process
Understand, anticipate and deliver client requirements in terms of budget allocation, service spend and providing value for money
Maintain a framework for performance management, succession planning and the development of people within the team
Manage supply chain to deliver service excellence and profitability.

Who we're looking for

You will have the following:

Appropriate Civil and Highways experience and technical qualification degree of similar
Highly motivated to deliver customer satisfaction
Self-motivated to achieve a high level of performance
Demonstrate leadership skills that will inspire the team to succeed
Good business acumen
Demonstrate an ability to successfully lead an operational team
Experience in the efficient and effective management of resources
Commercial Awareness – understand cost of doing business, SLAs and KPI
Understanding of basic works programming.

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.

- 25 days paid annual leave (pro rata)

- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave

- Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us

Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit

We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit:

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at