Posted in: Engineering in Northampton | Posted: |
Job Title: Quality Engineer
Location: Northamptonshire
Salary: £30k - £35k
Job Type: Full Time / Permanent / Onsite Monday -Friday 8am -4pm)
The Role
A fantastic opportunity to join an existing Quality Team as a Quality Engineer. You will be responsible to collect and analyze all quality related data and take first line containment actions in order to deliver services to the automotive clients and enhance customer satisfaction.
Duties and responsibilities:
Ensuring that production processes are in line with company and regulatory requirements.
Collect, compile, and sort client specific data
Analyze and gain insight on delivered products, potential quality issues, customer satisfaction
Provide quantitative and qualitative feedback based on KPI follow-up & analysis
Deliver customer support in terms of analysis, short term containment actions in case of quality issues including Regular Site Visits
Ensure customer assistance and higher customer satisfaction
Provide specifically all facts and data about claims to the plants, and guarantee a good relationship with the customer plant
Monitor and follow-up QSHE procedures and guidelines in area of responsibility
Create and enforce desired QSHE attitude
The Candidate
Basic Knowledge of IATF / ISO 9001
8D and Problem solving
Good communication skills
Good Negotiation skills
Customer oriented
Full Drivers Licence
