Business Improvement Advisor

Business Improvement Advisor

Function: In Hospital Services

Location: Field Based

Contract type: Permanent

Job Ref: 819

Salary: £51,340 potential to rise to £60,400 over 3 years

Closing Date: 26 April 2024

NHS Supply Chain currently has an opportunity for a Business Improvement Advisor to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first. You will be a customer facing colleague in our Trusts.

As a Business Improvement Advisor, you will be responsible in providing specialist advice and recommendations to our NHS Trust leadership teams to improve their Supply Chain procedures to improve business outcomes.

Every day you will … 

Identifying change building solutions
Implementing Change
Providing specialist advice and recommendations to our NHS Trust Leadership Teams
Travelling across the country visiting out Trusts
Quickly builds trusted relationships with stakeholders at all organisational levels and is persuasive in promoting good practice and industry leading approaches to process design, change management and continuous improvement
Is nationally mobile and can adapt to, and quickly assess, a range of operational systems, processes, infrastructure, and environmental factors to inform best practice recommendations.
Delivers operational recommendations with simplicity and clarity to improve supply chain outcomes, value for money and improved clinical safety

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.  
We recognise our employees' hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards. 
27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
Generous pension scheme (with us contributing 12% when you contribute 6%)
Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
2 days of paid volunteering leave allowing you to give back to your community. 
Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

Experience in a health care and clinical environment
Proven experience in change management
Project Management experience
Stakeholder management
You will be analytical minded
Understanding on how inventory management works
Can be mobile and travel where needed

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at  

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at who will be happy to help you with alternative ways to apply