Client Project Lead

Company: CV-Library
Job type: Full-time
35,000 - 45,000 GBP/Year

A new role has arisen for an experienced Project Manager due to company growth. Working within the Customer Success team, you will project manage delivery of client onboardings to achieve key milestones for those key accounts. You will be scoping client requirements and designing a project plan in consultation with internal and external stakeholders, acting as a single point of contact for the client until implementation of these programmes are complete. You will also check progress, gathering updates from internal teams in order to ensure the client programme runs to timelines agreed until launch date. As an experienced Project Manager, you will have experience in a client-facing environment, within large B2B key accounts. As part of the role, you will also be involved in some Customer Success work, especially initially which will assist with training and understanding the breadth of the role.

The ideal candidate will be able to demonstrate:

* Ability to manage project scope, timeline, resources and budget

* Holds self and others accountable for assigned tasks/deliverables

* Consistently demonstrates high quality of work and attention to detail

* Listens and guides clients to decisions

* Ensures solution specifications are accurate and executed to client expectations

* Communicates in clear, concise and professional manner with both internal and external stakeholders

* Demonstrates effective presentation, facilitation skills

* Anticipates potential questions/roadblocks/risks

* Possesses critical thinking and problem solving skills

* Effectively facilitates group dynamics

* SaaS industry experience

* Professional Project Management Qualification required, PMP preferred although not essential

If you are an inquisitive individual who enjoys working in a varied role, with the ability to manage conflicting priorities and who thrives in a fast-paced environment, this may be the role for you. Benefits include contributory pension, private healthcare, life assurance, dental insurance, incentives and company bonus, as well as 25 days annual leave and a hybrid working pattern between office and home. Call us or apply today

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