Broker Support Technician

Supervise the service delivery by third-party providers.
* Maintain knowledge of end-to-end processes related to IBA, Premium Processing, Claims, and all middle office duties.
* Preparing placement documentation, ensuring adherence to minimum standards and relevant market compliance procedures.
* Initiate and supervise premium processing operations, assisting processing technicians in resolving queries as necessary.
* Maintain an accurate and compliant record of placements.
* Utilise pertinent market and internal systems to facilitate the placement process.
* Support the internal File Audit process, collaborating with the File Review and Internal Audit team as required.
* Collaborate with clients and brokers to address Cash & Credit Control issues, identify root causes of recurring problems, and suggest process changes to drive enhancements.
* Establish and cultivate relationships with vital colleagues and stakeholders, including:
* Risk Management and Compliance
* Information Technology and Digital Management
* Reporting Business Entity
* Team Operations
* Insurance Broking Authority (IBA)
* Premium Processing (including Pro)
* Claims Management
Hybrid
Permanent
Competitive market salary and benefits
This client is seeking a candidate with a broad spectrum of experience, please submit your CV for consideration.
The Recruiter Insurance Specialists are acting as a Recruitment Agency