Graduate Software Support Engineer

Company: CV-Library
Job type: Full-time
GBP 20,000 - GBP 26,000 / Year

Graduate Software Support Engineer
Location – Cambridge
Salary – £20k - £26k + benefits
A fantastic opportunity for a talented graduate to work as a Graduate Software Support Engineer, to join an industry-leading software company in Cambridge offering the opportunity to work on variety of software implementations, technical support and helping customers maximise their use from the platform.
This role is ideal for anyone who wants a technical, client facing role that goes beyond programming.
This role offers numerous progression opportunities, from moving into leadership to progressing into a wealth of other departments internally.
Requirements for Graduate Software Support Engineer:
* You must hold a 2:1 or 1st class degree in a STEM degree - degrees of particular interest are: Computer Science, Mathematics, Physics, Chemistry, Engineering, Electronics
* Proven ability to work with data and analytical tools
* Ability to remain calm under pressure
* Ability to quickly pick up new technologies
* Enthusiastic, have excellent problem-solving abilities and be keen to learn.
* Excellent communications skills
* Due to the nature of the work you should be willing to work on-call and some shift patterns
Responsibilities for Graduate Software Support Engineer:
* Work on front-line support for a range of cutting edge software
* Respond and report on customer technical issues
* Ensure new software implementations are running smoothly
* Liaise with the development team to resolve issues
* Scripting to try to resolve issues
What the role offers:
* The chance to work on a varied and technically challenging role
* Working for a leading software company who have a fantastic track record of successfully hiring and training graduates
* The chance to work in small project teams offering the opportunity to learn from some of the brightest engineers in Silicon Fen
* A wealth of progression opportunities
* A good remuneration and benefits package
If you would like to apply for this unique Graduate Software Support Engineer role, supporting cutting edge machine-learning technology, then please send your CV!
Keywords – BSc / MSc / BA / MA / Computer Science / Web Development / Web Software Engineer / PHP / Mathematics / Natural Sciences / Engineering / Physics / Astrophysics / Software Engineering / Chemistry / Support / Consultant / Technical Consultant / Product Support / Software Support / Graduate
RedTech Recruitment Ltd focus solely on finding roles for Engineers and Scientists leaving academia entering industry. Even if the above role isn’t of interest, please contact us to see our other opportunities. We are trained in supporting people through the transitional period from academia to industry and can offer you a wealth of support and advice.
We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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