Carrier Manager

Company: CV-Library
Job type: Contract
Salary:
50,000 - 60,000 GBP/Year

Carrier Manager

London

Up to £60,000 FTC

I am currently recruiting for an experienced Carrier Manager to join a well-known UK retailer on a fixed term contract as part of their commercial department based in the Central London office function.

You will be responsible for supporting the Head of Ecommerce to manage the Third-Party carriers, packaging suppliers and central distribution Centre performances against specific service level agreements. As a Carrier Manager some of your duties will include.

* Carrier Relationship Management: Build and maintain strong partnerships with Third party logistics carriers to ensure reliability, efficiency, and cost-effectiveness in transportation operations.

* Identify and negotiate with potential new carriers to secure the best rates, terms, and service levels, optimizing overall transportation costs.

* Reviewing and holding Carriers to account to achieve agreed SLAs, including costs, customer service levels, returns performance and lost/damaged stock.

* Utilize data & analytics to measure and track individual carrier performance, identifying areas for improvement and implementing corrective actions.

* Develop and implement strategies for efficient route planning and optimization using Metapack, minimizing transit times and maximizing resource utilization.

* Process any claims for compensation as required.

* Act as the main point of contact for any escalated issue resolutions, collaborating with carriers and internal teams to address challenges promptly and effectively.

* Forecast dispatch volumes with carriers to secure capacity to protect service levels.

* Work with the Distribution Centre to ensure compliance to agreed processes to minimise cost, including correct package configuration.

* Manage the packaging supplier relationship, performance and cost negotiations.

Key requirements for the role.

* Proven previous experience managing outbound and reverse supply chains.

* Strong commercial acumen with proven experience of exceeding targets.

* Experience managing 3PL providers.

* Excellent communication skills with the ability to liaise, influence & negotiate effectively at all levels.

* Understanding of Metapack is advantageous.

* Able to adapt swiftly in a fast-paced retail market.

* Excellent understanding of all MS Office products.

If you think you have the right experience as a Carrier Manager looking for a fresh opportunity to develop your career with an established retailer offering excellent benefits and a fantastic working environment, then get in touch and apply today

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