Sales Advisor

Coulter Elite Resourcing are looking for a Showroom Sales Advisor, working for a leading retailer and importer of luxury natural stone and porcelain flooring. Our client are a passionate bunch who love to offer their customers the highest quality flooring, with exceptional customer service at every stage.

Benefits

* Additional leave

* Company events

* Company pension

* Employee discount

* Sick pay

Job Description

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing, and we would love to consider your application!

The role

We are looking to recruit a Senior Sales Advisor. As a Senior Sales Advisor you will work closely alongside our showroom manager to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements

Key responsibilities

As a sales advisor your key role is to provide support to our showroom team, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries