Cleaning Operations Manager

Covering contracts across Norfolk and Suffolk
£42,000 to £46,000 per annum plus company car
We are looking for a Cleaning Operations Manager to join our thriving East Anglia division where you will be responsible for 4-5 Area Managers across a £5 million cleaning portfolio for our corporate, education and industrial customers.
Reporting into the Regional Director, the role of Cleaning Operations Manager will ensure the team are providing the highest level of service to our customers and will support the drive for profitable growth. The Cleaning Operations Manager will provide development and leadership of an effective team that operates through the Churchill values. Delivering excellent service to existing Local and National customers, you will operate efficiency to maintain and expand the portfolio.
As a Cleaning Operations Manager you’ll be:
* Responsible for operational and strategic management and delivery of all services.
* Supporting a team of managers, working with them on the front line to maximise client retention and growth.
* Analysing the business and production of operating strategies for the region.
* Managing client engagement, and driving innovation and mobilisation of any new business wins
* Looking for opportunities for continuous improvement, cost savings and account growth.
As a Cleaning Operations Manager you’ll have:
* Proven people management experience with the ability to motivate and coach diverse teams across multiple sites to deliver the best possible outcome.
* The ability to use own initiative to problem solve in a fast paced, high-pressure environment.
* Experience gained ideally with a mixture of client groups including commercial, local authority and education.
* Strong commercial awareness, financial management, Health and Safety awareness and IT literacy.
* Passionate, flexible, trustworthy, and innovative.
What we offer you
The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
The good stuff
* We are employee-owned, making you a beneficiary of our future success
* Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…
* More than 250 perks and hundreds of exclusive deals and discounts
* Lots of training, development and apprenticeships opportunities programmes to grow and progress your career
* Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
* All year-round recognition and annual awards programme to thank our shining stars
Our commitment to Diversity, Equity and Inclusion
Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest possible network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.
Reasonable adjustments
Please let us know if there are any adjustments we can make to support you during our recruitment process – we’re happy to help.
Keywords:
Cleaning Operations Manager, Operations Manager, Key Account Manager, Contract Manager