Digital Content Manager

About North Park
Founded in 1891, North Park University is a Christian university affiliated with the Evangelical Covenant Church of over 3,200 students from around the country and the world. Located for over 125 years on the land of the Miami and Potawatomi tribes in what is today Chicago’s northside, NPU has recently been designated a Hispanic Serving Institution and is committed to serving diverse populations. Elevating North Park University’s core distinctives of Christian, city-centered, and intercultural, NPU values diversity among its faculty and is committed to building a racially and culturally diverse intellectual community, and strongly encourages the nomination and candidacies of persons who are Black, Indigenous, and People of Color regardless of gender.
North Park University is located in the Albany Park neighborhood of Chicago, one of the most ethnically diverse zip codes in the United States. It is nine miles from downtown Chicago. The North Park campus has often been referred to as an oasis in the heart of the city – a place where students from urban, rural, and suburban backgrounds alike can call home. And all of this within the major metropolitan backdrop of Chicago: one of the world’s largest and most diversified economies, renowned for its museums and music, and voted best large city in the U.S. for four years in a row by Condé Nast Traveler.
Mission
The mission of North Park University is to prepare students for lives of significance and service through education in the liberal arts, professional studies, and theology.
Vision
Building on our core institutional identity—Christian, city-centered, intercultural—our vision is to create a university of uncommon character and enduring excellence, where faith, learning, and service meet.
Position Summary
The digital content manager is critical in ensuring North Park University's digital presence across the website and via email communications works synergistically to drive brand awareness. The role is responsible for writing, editing, and managing content for the website, as well as scheduling and managing internal communications through Blackboard Connect and external communications through Emma by Marigold. Target audiences include prospective and current students, faculty and staff, alumni and friends of the university, and parents. Utilizing WordPress, the digital content manager will ensure that northpark.edu is fresh, effective, and up-to-date daily.
Essential Responsibilities
Conceptualize, create, and produce web pages in WordPress
Manage web content through the entire lifecycle, including writing, editing, revising, scheduling, publishing, and reporting
Collaborate with UMC team members on website redesign projects
Develop and maintain an internal email communications calendar
Edit, schedule, and assist in creating internal and external email communications flows
Maintain site standards and brand guidelines, collaborating with university content contributors to do the same
Manage, assess, and edit submissions from content contributors across the university
Partner with university stakeholders, including undergraduate admissions, graduate admissions, advancement, academic departments, and others, to implement revisions, write, and load content as needed
Interact with students, faculty, staff, and alumni to gather content for the website
Collaborate with the UMC staff to create content and develop marketing materials
Requirements
A bachelor’s degree and at least two years of relevant experience
Extensive experience with WordPress
Experience with HTML and email marketing platforms
Basic knowledge of the UX design industry and SEO best practices
Take the initiative in keeping northpark.edu fresh and compelling
Superior writing skills, including grammar, spelling, and style
Ability to learn and implement a university-specific style guide consistently
Ability to work effectively and collaboratively with admissions, advancement, UMC staff, faculty and others on campus
Ability to manage projects, work independently, prioritize tasks, respond effectively to multiple demands, and meet deadlines
Demonstrated commitment to high standards of detail and accuracy, customer service, and institutional alignment
Personal commitment to North Park University’s mission of Christian higher education
Other Desired Qualifications
Familiarity with the Chicago Manual of Style
Previous experience with Jira
Benefits
Medical Insurance
Dental Insurance
Prescription Plan
Flexible Spending Account
Commuter Benefit
Life Insurance
Disability Insurance
Retirement Plan
Tuition Remission
Helwig Recreation Center