Supply Chain Manager

The Company

Axon Moore are exclusively recruiting a Supply Chain Manager for fast-growing online retail business based in Manchester City Centre. At the forefront of ecommerce, this is an entrepreneurial business that has experienced significant levels of growth over the past several years. While maintaining a customer-focused approach and
commitment to not losing sight of the customer experience as they scale. With multiple projects globally in the pipeline for 2024 the business is seeking a driven and motivated individual to deliver the strategy.

About the role

As the Operations and Logistics Manager for our dynamic consumables business, this role will play a crucial role in ensuring the seamless coordination of activities related to stock management, order fulfilment, and logistics. The role will ensure the business has the Right Stock, in the Right Place, at the Right time.
This role is responsible for optimising operational processes, negotiating with, and managing suppliers, managing service vendor relationships, and implementing strategies to enhance efficiency and customer satisfaction.

Salary: £40k - £45k + bonus
Location: Manchester City Centre
Main Duties:

Optimise inventory levels to match demand expectations whilst avoiding excessive cash investment and stockouts
Maintain control and visibility of inventory including goods in transit
Satisfy algorithm requirements of marketplaces, including Amazon
Own and manage the central stock system
Work closely with Finance to manage cashflow implications of stock held and stock required for order
Oversee the end-to-end order fulfilment process, ensuring timely and accurate shipment of products
Develop and implement strategies to improve order processing efficiency
Collaborate with Sales, Website and Amazon teams to forecast demand and plan stocks for peak seasons
Negotiate with manufacturers and suppliers on terms and prices
Build and maintain strong relationships with suppliers
Negotiate SLAs (Service Level Agreements) with suppliers to improve cost-effectiveness
Evaluate supplier performance and implement improvements as necessary
Efficiently manage ordering of direct container shipments from manufacturers to the US market
Control direct trailer shipments from the UK warehouse into the EU market
Coordination of stock allocations from 3PL to AMZ.
Manage relationships with shipping carriers and 3PLs, negotiating rates and optimizing shipping route
Implement tracking systems to monitor the movement of goods from suppliers to customers
Resolve shipping and logistics issues promptly to maintain high customer satisfaction
Implement quality control measures to ensure the accuracy and condition of received goods
Responsible for ensuring ongoing compliance including maintaining the business ISO9001 certification
Work closely with Amazon and web team to identify new product opportunities and thereafter build supply solutions
Complete responsibility for new product launch execution including specification, sourcing, negotiation, compliance, and packaging
Own and manage the process from start to finish. Hold other people to account
Identify areas for process improvement and implement solutions to enhance operational efficiency
KPI design and implementation e.g. OTIF, forecast accuracy, inventory projections
Person specification:

Proven experience in operations, supply chain and logistics management, preferably in a drop shipping or e-commerce environment.
Strong analytical and problem-solving skills
Excellent communication skills
Strong proficiency in using stock management and logistics software
Excellent negotiating kills – motivated by savings and a drive for margin
Financially strong and numbers literate
Enjoys and thrives in an environment of change and consistently seeking improvements
High pace and energy individual
High levels of persistence, commitment and staying power
Self-learning personality
Targets and results orientated individual
Strong commercial awareness
High attention to detail
Highly analytical, with a strength for analysis of data
Methodical manager with strong project management skills
Enjoys owning, setting, and working to plans and budgets
Must be self-motivated and managed
Ability to work independently and with different teams and external contacts
For immediate consideration or more information on the role, please contact Aaron Conneran at Axon Moore on (phone number removed)