Customer Service Administrator

JOB OVERVIEW

Are you an experienced customer service administrator seeking a new and exciting challenge? We have a fantastic opportunity for a Customer Service Administrator to join a dynamic team in Stockport. This is initially a temporary role, with the potential to become a permanent position.

As a Customer Service Administrator, you will play a crucial role in providing exceptional customer service and administrative support. Your main responsibilities will include:

Efficiently handling and monitoring customer inquiries
Arranging collections from customers and suppliers
Scanning relevant information into the system
Updating customer assets on the database
Managing the flow of work within the company's ERP systems
Processing incoming and outgoing subcontract items
Supporting logistics and workshops
Liaising internally with other sites
Raising purchase requisitions, if required
Ordering parts for customers
Managing customer emails, inboxes, and HR staff
Monitoring and responding to dashboards
Developing and implementing new terms and processes
Assisting with stock taking
Providing support to the calibration laboratoryIn addition to the above tasks, there may be occasional additional responsibilities as required. If necessary, training will be provided to ensure you can perform these tasks effectively.

To succeed in this role, our ideal candidate should possess the following qualities:

Strong attention to detail and IT literacy
Self-motivation and a team-oriented mindset
Excellent telephone manner and communication skills
Proven ability to work independently in a fast-paced environment
Exceptional organisational skills and the ability to multitask efficiently and meet specific timelinesIf you thrive in a busy and demanding environment and have at least 2 years of experience in a similar Customer Service role, we would love to hear from you.

Please note that the salary offered for this position is £23,500pa. Working hours are Monday to Friday from 09:00 to 17:00.

Don't miss out on this exciting opportunity to join a dynamic team and make a difference. Apply now to be considered for this role. We look forward to receiving your application!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website