Posted in: Customer Service/Call Centre in Warrington | Posted: |
TSR are currently recruiting on behalf of a 5 star new build housing developer for a Customer Service Inspections Manager covering developments across the North West reporting directly to the Regional Customer Service Manager.
Duties:
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Responsible for the client inspection works for the customer service team to identify any necessary remedial works across relevant developments.
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Ensuring the on going quality of all homes post completion.
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Liaising with the customer services team to meet and carry out a fair analysis of defects reported by the customers.
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Ensure all work is attended within the reagreed timescales in accordance with the service level agreements.
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Liaise with the NHBC regarding technical requirements.
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Attend resolutions and Insurance claims
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV.
Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.
TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence