1st Line Support

2

1st Line Support Contract 

Glasgow 

A large organisation in Glasgow are looking for a 1st Line Support Analyst to join them on a contract basis. Due to some project demands, they are looking for someone who can join them ASAP. 

Key experience required is call logging/ticket handling, Active Directory in terms of Password resets and a good understanding of Windows 10 Systems. 

Any further experience in the below would also be an advantage; 

Basic administration of the following systems

Service Desk Management tool
Desktop & Device Management tool
AV Technologies
Active Directory * Entra AD
M 365
Remote Desktop Services
MDM Support (Intune)

If this sounds like the right role for you, then please get in touch with Christina Hall at (url removed)