Administration Manager

Company: CV-Library
Job type: Full-time
Salary: 30,000 GBP/Year

I am recruiting for an experienced Administrator who would like to take the next step into managing a team, to be successful we are looking for you to have worked in utilities so that you understand the industry

As the Administration Manager this role is based in the City Centre and will be office based, you will be managing a small lively team and this role can offer career development, as the Administration Team Leader you will work Monday - Friday 9am - 5pm with an hour for lunch.

As the Administration Manager your role is to provide, proactive, high level support to the department, taking ownership for managing allocated client accounts and service levels and ensuring that client expectations are exceeded.

As the Administration Manager some of your duties include

Management and submission of regular MI reports, including the coordination of responses across multiple departments
Allocating duties and managing performance
Production of reports to assess service levels/KPIs and delivery against these measures
Collation of information to ensure client account plans are maintained
Responsibility for documenting client specific protocols and processes, implementing, providing guidance and training to support teams where necessary and ongoing monitoring of the same
Ensuring client portals are updated and all associated tasks completed in line with the client's requirements
Supporting the co-ordination of client audits

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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