HR Manager

Cityworx are recruiting a HR Manager in Partnership with a leading Nursing & Care Home. Every detail of the Home is designed with the resident's comfort in mind. The entire team is focused on delivering exceptional care and service striving for meaningful outcomes, person-centred care that provide all residents with the highest quality of life, taking pride in treating all residents with the utmost dignity, respect, and trust. Every person is unique and the dedicated team is on hand to meet their needs with empathy and positivity. The home is rated GOOD by the CQC

Key Purpose

The HR Manager will work with the Senior Management team to create and implement a People Plan that continues to embed a positive employee culture reflecting the values of the home. Oversee the operation of the HR function to ensure smooth delivery and full compliance of all HR activities.

Key Responsibilities

People Plan

Work with the Senior Management team to develop a strategic People plan that supports the home to achieve its strategic goals.

Proactively work with Senior Management team, Heads of department and team leads to implement the People Plan in each department of the home.

Monitor and review progress against planned objectives.

Recruitment and Onboarding

Liaise with line managers regarding the recruitment of vacancies. Ensuring job descriptions are reviewed and any recruitment is in line with allocated staff budgets.

Oversee the recruitment process with line managers including; shortlisting, interviewing, and candidate selection.

Oversee the HR and Payroll Co-ordinator to ensure all pre-employment checks are undertaken and records are updated.

Be the key contact for setting up partnerships with agencies, agreeing terms and conditions and ensuring compliance with Agency Worker Regulations.

Monitor usage of agency workers against budget.

Employee Relations

Support and coach line managers with employee relations cases, including absence management, investigations, disciplinaries, grievances and performance management. Provide HR expertise to ensure cases are managed fairly and in compliance with employment legislation and ACAS best practice.

Work with managers to foster a culture of positive employee relations.

Track and monitor all employee relations cases to ensure they are effectively managed.

Keep the Managing Director updated of employee relations cases, highlighting any high-risk cases.

Provide HR expertise with regards to any change management processes, ensuring compliance with legal processes.

Wellbeing

Monitor monthly absence statistics.

Liaise with managers to ensure sickness absence cases are proactively managed in line with company policy.

Provide HR representation at formal absence management meetings.

Provide advice and guidance in accordance with the company Absence Policy, up to and including ill health dismissal. Ensure appropriate support is provided to line managers and employees, including seeking advice from external occupational health providers and GP.

Support line managers in the implementation of workplace adjustments.

Identify opportunities for enhancing employee wellbeing within the workplace.

Systems and Reporting

Produce a monthly HR report for the Senior Management Team, to include key people metrics and a summary of HR activity.

Develop and implement a dashboard of people metrics.

Ensure that the HR system is kept up to date.

Performance Management

Oversee the probation, performance and appraisal process, providing guidance and support to line managers.

Support line managers with any informal and formal performance management meetings. Produce all required documentation.

Learning and Development

Monitor mandatory training and produce reports for the senior management team and line managers.

Collaborate with department heads to identify training and development needs.

Source training providers, ensuring quotes are gathered in accordance with procurement processes.

Access funding for courses, including the apprenticeship levy.

Liaise with training providers to ensure quality of service.

Co-ordinate the logging of all training activities.

Deliver HR related training to line managers.

Policy Development and Compliance

Review and update HR policies in accordance with legal requirements, CQC standards and industry best practices.

Keep abreast with CQC regulations and ensure HR processes are updated accordingly.

Undertake regular audit of employee files to ensure compliance with Health and Social Care Act regulations and employment legislation. Ensure that action is taken when any information is found to be out of compliance.

The duties listed above are not exhaustive and may be subject to change as directed by the SMT. A full job spec will be provided to candidates selected for interview.

This position does not offer sponsorship and is a full time office based position it is NOT hybrid