Posted in: Administrative and Support Services in London | Posted: |
Administrator - Customer Service - Harrow £ 23,000 - £24,000 pa Perm
Office based Mon - Fri 09.00 - 17.30 or 08.30 - 17.00
Do you love to Administration & have great attention to detail and good IT skills?
Looking for a varied and interesting job working for a company that really looks after their staff?
Are you self-motivated with empathy and can relate to people's circumstances?
Well, this is the role for you!
The Role
We are seeking a highly organised and detail-oriented administrator to join our growing team.
Responsibilities: -
* Prepare and post legal documents to our clients and the courts.
* Organise and maintain legal files and documents.
* Take instructions from clients regarding enforcement and action accordingly.
* Keep the clients appraised of all case updates.
* Contact defendants via telephone and written communications to address queries and failed payment arrangements in an appropriate and timely manner.
* Keep accurate records of conversations and attach documentation to the case management system.
* Form and develop professional relationships with clients to include regular verbal and written communications, via telephone and email.
* General administration duties, such as but not limited to sending out copy invoices, updating accounts / spreadsheets and archiving files.
Benefits: -
* Additional leave
* Casual dress
* Company events
* Company pension
* Health & wellbeing programme
* Life insurance
* Referral programme
Skills / Experience Requirements: -
* Great attention to detail and ability to stay focused at all times
* Knowledge of the legal process would be beneficial, but not essential
* Knowledge of the collections industry would be an advantage.
* Excellent written and verbal communication skills
* Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Apply now for the chance to work for a great company who put people first !
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age