Tenancy Management & Resettlement Officer

Our client based in Lewisham is seeking a Tenancy Management & Resettlement Officer. This is a rewarding role where you will have the ability to make an impact on people's lives.
 
Hybrid Working: 2 days a week in office
Location: Lewisham
Hourly Rate: £21.92
Monday to Friday 9am til 5pm 
9 Month Contract (Temporary basis)
 
You will be providing excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for customers whilst meeting local and corporate objectives. You will possess previous experience within the private rented sector, with excellent coordination and customer service skills. 
 
Your varied role will include:

Working within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets.
Carrying out inspections of properties in order to assess their suitability for households in housing need.
Assessing prospective customer’s suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions.
Undertaking accompanied viewings with prospective customers and provide them with expert advice and guidance. 
In order to excel in this role, you will have the following:

Excellent current knowledge of private rented sector housing market and contracts, particularly the issues affecting private rented sector customers and landlords.
Knowledge of how to deliver a first class customers focused service.
A good knowledge and understanding of the government’s welfare reform and its implications on the private rented sector.
A good understanding and awareness of housing issues and homelessness issues.
Knowledge of private sector housing law, health and safety rating system and other health and safety regulations (gas , electrics and energy efficiency) and legislation relating to the letting of private sector tenancies. 
Core/Essential skills:

Experience of effectively working with landlords, letting agents and other accommodation suppliers.
Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
Experience of providing an excellent level of customer care and customer service in a comparable customer service environment.
Experience of working effectively with private sector landlords and/or within a homelessness context. 
Do not miss out on this great opportunity to make a difference to people's lives, click 'apply now'. 

If you know someone suitable for this role, share the word and through our referral scheme receive up to £250!  for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies