Posted in: Other in London | Posted: |
We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.
We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.
If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.
Work for Orbit. Believe in people.
The role
The purpose of this role is to work in Property Safety, to plan and deliver programmes of work related to the functions held (e.g. Fire, asbestos, electrical, lifts, water safety etc.) and to ensure Orbit has robust and auditable evidence of compliance with relevant legislation and company KPIs. Most important to this role is to apply the Plan, Do, Check, Act way of working to everything our team does to drive our property and customer safety culture. This role will focus on working with customers ensuring the access process is followed by using all the tools available to communicate well and tailor our services to meet the needs of our customers.
This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers.
What you'll achieve
To assist the Senior Officers, manager and head of service in property safety:
Controlling survey and/or servicing programmes for compliance functions and ensuring quality of surveys provided by relevant service providers
To ensure communication between various Orbit Departments and contractors results in a joined up approach to delivering Compliance in property safety areas
Track compliance via CRM database – strong MS Word and Excel will be key
To fully investigate Property Safety related queries and provide audit trail of these investigations
To assist in the research of Property Safety standards and best practice
What you'll bring
Essential skills
PC skills and knowledge – especially MS Excel
Experience of using Asset Management IT system
Experience in any property compliance area for a landlord
Good understanding of Social Housing
Establish customer requirements and aim to meet these consistently in line with service standards and, where appropriate, best practice
Ensure a satisfactory resolution to customer problems
Desirable skills
Why Orbit?
Choosing us means being rewarded in every sense.
Here’s what you can expect to enjoy with us.
Benefits
27 Days Annual Leave
Incentive Opportunity
Contributory Pension
Private Medical Insurance
Life Assurance
A rewarding experience that works for you
We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.
A place to progress
From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.
For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.
A purpose to feel proud of
We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.
What brings us together is a passionate belief in progress and people.
Read more about the values and purpose that drive us on our careers website.
How we hire
We aim to make our hiring process simple and fair:
Online application
Interview(s)
Decision and offer
We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check