Posted in: Customer Service/Call Centre in London | Posted: |
We have an exciting position for an Administrator in a home installations company in Enfield.
This is a temporary position however there may be an opportunity for permanent employment for the right candidate.
The working hours are Monday to Friday 8am - 5pm.
Responsibilities:
Communicate with customers, including advising of delivery times and dates
Manage aftercare, including recording of faults and organising repairs
Ensure availability of all elements required for service, including booking of installation and delivery staff, checking stock, acquiring quotes and invoices for purchases from suppliers, and ensuring projects are timed effectively
Process insurance claims
Other office duties as required.Requirements:
Excellent communication and customer service skills are an absolute necessity for this job
Good computer literacy skills, including ability to quickly and effectively learn and use new systems
A high level of attention to detail and accuracy to produce accurate quotes and ensure customer requirements are met.
Previous experience working with large contracts would be beneficial
Previous experience working with building or technical repairs would be beneficial Apply now if this is the role for you