Posted in: Administrative and Support Services in Sheffield | Posted: |
Client Services Executive | Sheffield | £24,000
Elton Recruitment is recruiting, on behalf of our client, for a Corporate Receptionist. We are looking for candidates who have 4/5-star hotel experience or have worked as a Corporate Receptionists.
This is an excellent opportunity for someone looking to join one of the UK's leading law firms. Competitive salary with excellent benefits package, based in the city.
The role:
You will work within a team ensuring the highest level of customer care and professionalism is being delivered to clients and visitors at all times. You will be required to work mostly between the hours of 7:30am 6:00pm Mon-Fri on a rotation pattern.
Essential Responsibilities
* Meet & Greet visitors, occupiers and clients by providing a five star welcome
* Log building faults with the helpdesk
* Ensure all visitors are hosted at all times
* Ensure that bookings are inputted correctly into the Manhattan Data craft booking system
* Liaise with hosts and PAs to obtain presentation details in advance of meetings
* Assist the conference centre assistants with room set-ups as required / manage the online video conferencing diary
* Deal with complaints or queries in a calm and professional manner and escalate when necessary
* Ensure that IT equipment is tested and in good working order prior to and on installation into the conference rooms
* Liaise with specialist IT equipment suppliers to report faults and resolve issues. (AVMI-External AV suppliers/ MVC External bridging company / internal IT Dept
Essential Skills
* Strong oral and written communication skills
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
* Provide assistance to other team members and departments to contribute to the best overall performance of the team
* Strong and efficient and be able to motivate a team
* Outgoing and deliver the Can do attitude
Preferred Requirements
* Previous hospitality experience within either a 4/5-star hotel/airline or in a corporate environment
* A working knowledge of Manhattan Data craft desirable
* Fluent in Microsoft Word/Excel/Office
* Ability to effectively communicate and provide directions in a clear, concise and professional manner in both verbal and written form
* Must be available to work varied shifts and flexible schedules Monday Friday
* Experience in a client facing role involving IT and AV support.
The package
Salary £24,000, 37.5 hours per week; 25 days holiday + bank holidays; pension; season ticket loan; childcare vouchers; subsidised meals