Customer Service Administrator

Customer Service Administrator / Contracts Administrator

At Green Light we are excited to be recruiting a highly motivated individual to join our growing contract management team. As a young company with a strong growth strategy, this is a great opportunity for you to join us and grow with the business.

The focus of the role will be to ensure that once the sales team have submitted a contract, it is then correctly processed and submitted to the supplier. You will liaise with the suppliers and sales agents throughout the sales process, to ensure a smooth and efficient journey for the client.

You will speak directly with Account Managers at the UK’s major energy suppliers to work through contract submissions and queries, whilst effectively inputting data into our bespoke CRM system. You will also be working closely with senior management on company reporting and strategies.

Attention to detail is vital in this role to achieve and maintain above industry contract lives rates.

As a small team, it is important that you can work as an individual as well as in a team, to be able to adapt to a variety of different tasks.

The Ideal Candidate:

Experience in an administrative or customer service role preferable.
Strong written and verbal communication skills.
The ability to build long lasting relationships with suppliers and clients.
Good understanding of Microsoft Office.
Previous experience in the energy industry is preferable but not essential.

Benefits

Post probation commission incentive
1-2-1 ongoing training to assist in career progression
Regular team building and wellbeing activities
Sociable office hours – no weekends or bank holidays
Monthly celebrations
Family and charity days
Part of the mindful employer scheme
Free car parking
Rural location
Pension Scheme

Apply today with an up-to-date CV