Registered Care Manager

Main Responsibilities

To complete social care assessments and undertake casework of residents in the community and other care settings.To commission care services according to assessment outcomes and eligibility in relation to the Care Act.

To participate in the duty rota - this is the single point of contact for referrals for Adult Social Care. Where necessary undertake crisis intervention where enquiries indicate the need for immediate risk management

To carry out home visits and consult with service users, carers and relevant agencies and professionals.

To alert the Registered Care Manager to any safeguarding concerns.

To ensure assessments and support plans are carried out in a person centred and outcome focused way.

To advise on the use of personal budgets and direct payments.

Where appropriate, to assist customers to maximise their independence.

To undertake any necessary adjustments or to cease care packages in accordance with both the organization's Eligibility Criteria and Operational Guidance and the needs of the service user.

To make any necessary arrangements for implementation of changes in service provision.

To commission and make arrangements for the provision of new services when needed or refer on to other appropriate agencies.

To maintain efficient and effective liaison with all Departmental Staff and other Independent and Voluntary Agencies.

To maintain accurate case records and to prepare any required reports.

To maintain accurate statistical data and the Department's computerized information system.

To work within and to contribute to the development of departmental and team procedures and policies.

To participate in regular supervision and the Appraisal process and attend training as required.

To attend and participate in relevant staff and service meetings.

In all of the above to undertake practice in an anti-discriminatory and anti­ oppressive manner.

Any other duties as directed by your line manager, Director or as agreed with the Senior Management Group.

To act in accordance with the principles set out in the Employee Code of Conduct and the organisation's Values, recognising the duty of all public sector employees to discharge public functions reasonably and according to the law.

Qualifications

Level 5 NVQ/QCF and above or equivalent

Experience

Working knowledge of people with care and support needs.

Knowledge and awareness of the statutory, independent or voluntary sector.

Knowledge of relevant legislation and recent developments in social care.

Knowledge/experience of safeguarding adults.

Experience of maintaining effective and confidential records

Skills

Ability to undertake social care assessments, provide outcome focused support plans, monitor and review the outcomes of the plans.

Ability to work within a policy and legislative framework. Good communication skills