Key Account Manager

Our client has a permanent vacancy for a Key Account Manager to concentrate on maximising new customer acquisition and set up, with a particular focus on medium and large size accounts.

Managing smaller and medium size channel partners and reselling goods to these customers.

The Role:

• Manage a portfolio of customers in order to maximise their value, units ordered, and cash value of orders placed as agreed in sales budget and forecasts.

• Make cold calls and presentations to target leads and manage the sales process to account opening and signed contracts.

• Work closely with UK Customer/Client Services team and where appropriate the US Sales team on global accounts to support customers/clients.

• Work with the Marketing department to generate more leads and to set-up meetings with target organisations

• Attend trade events associate with assigned territories.

• Negotiate pricing and contracts with reference to the Deal Forms process as appropriate

• Maximize revenue and inventory opportunities through proactive selling of digital services and development of longer-term partner relationships. Identify and align digital products & services for appropriate publishing partners to maximize sales of content.

• Understand and be able to demonstrate the key digital products and services of relevance to the territories and markets assigned. Understand and be able to converse fluently on the emerging digital marketplace.

• Participate in planning and implementation with clients through to contract signature stage, following agreed protocols for contract negotiation. Engage with relevant business units in the development of project execution and implementation planning post contract signature.

• Regularly report on activities and completed sales across the range of solutions.

• Provide regular customer, competitor and market feedback to management as required

Requirements:

Proven track record in previous sales role

Knowledge of the book industry

Knowledge of principles and methods for promoting and selling products or services

Requires sales focused and customer centric approach.

Flexible and proactive

Must possess effective oral and written communication skills and be computer literate.

Must be able to manage workload by establishing priorities; be detail-oriented; and possess the ability to operate successfully within a fast-paced environment.

Interpersonal skills / Influencing / negotiation skills

Critical thinking, analytical, time management and organizational skills

Personal computing skills to include MS office (Excel, Word, Outlook)

Ability to travel during working week

3-5 years’ experience in sales

College / University degree preferred

Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so