Posted in: Hotel/Resort Management in United Kingdom | Posted: |
Job role: Hospitality Assistant
Location: Central London
Salary: £13.50 per hour
Shift Pattern: Monday-Friday
Houston & Hawkes are looking for an enthusiastic, fine dining and motivated Hospitality Assistant to join our team, providing a first class service based at our client site in central London.
If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We’ll give you a place to grow and a career to be proud of.
Our hospitality department caters for working lunches, buffets, teas & coffees as well as canapé events and functions.
Hospitality Assistant Duties:
Delivering excellent customer service
Assist in the preparation of tables and to ensure all cutlery and glassware is polished
Serve all food to the highest standard
Prepare and serve all beverages in a timely manner and to the Houston & Hawkes standard
Keep a record of all hospitality delivered and ensure it is all collected at the stated time
Ensure hospitality rooms are left tidy
Serving customers, ensuring they receive an easy and seamless personalised experience
Monitor and maintain hygiene and cleaning standards
Handle customer complaints with professionalism and tact
Hospitality Assistant Requirements:
Previous experience as Hospitality Assistant within contract catering, 5* hotel or fine dining brasserie
Positive attitude, professionalism and respect for others
Passionate, friendly, diligent and a great team player
Excellent communication and customer service skills
Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities
Diplomatic, with the ability to deal with confidential matters discreetly
Hospitality Assistant Additional Benefits:
Free meals at work
Contributary pension scheme
Free access to the company Employee Assistant Programme
Life assurance at two times salary
Company events including all company Christmas party
Recognition schemes and people awards
Family friendly support
Uniform provided
The holiday allowance is 28 days including bank holidays
Bicycle Parking Onsite
Who we are:
Houston & Hawkes – a young and dynamic independent caterer based in the South East. We believe in creating memorable experiences for our customers through our upbeat, creative and sustainable food offer. We operate coffee bars, staff restaurants and delis in conjunction with client’s hospitality and events requirements. We are socially responsible, mad about Great British produce, and dedicated to our talented teams. We offer dedicated training for all our team members with clear career plans to assist in your future development