Posted in: Telemarketing/Telesales in Oxford | Posted: |
Sales Administrator
Swindon
£23,800 p/annum
Monday to Friday, 08:00am - 16:00pm (1 hour lunch break)
Job Purpose:
To support all aspects of the onsite Sales Department. Working closely with other team members and departments (sales, finance, production, warehouse, technical) to ensure customer expectations are exceeded, sales targets are met, transportation is arranged where necessary, invoicing is accurate, and debts are collected in a timely manner.
Key Responsibilities:
General
Working with the on-site team to achieve set targets.
Facilitating future sales
Meeting or exceeding sales goals
Answering potential customer questions and follow-up call questions
Closing sales and leading customer through purchasing process
Understanding customer needs and offering solutions and support
Maintaining record of calls through computerized system
Answering customer complaints and doubts with solid information
Updating database of prospective client information
Creating Invoices and collecting debt
Cold calling; making multiple outbound calls to potential customers.
Assisting other team members as needed
ROLE REQUIREMENT
Experience, skills and knowledge will include:
Excellent verbal communication skills: the ability to call, connect with and interact with new and potential customers.
Able to demonstrate patience and enthusiasm while communicating with potential customers.
Persuasive and goal-oriented with an energetic, professional, and friendly demeanour
Eager to expand company with new sales, clients, and territories.
Self-motivated and self-directed
Able to multitask, prioritize, and manage time efficiently.
In-depth understanding of company services and its position in the industry
Able to work in a fast-paced environment.
Previous cold calling experience in outbound call centre or related sales experience preferred.
Able to work accurately under stress and pressure to meet competing deadlines.
Excellent analytical and time-management skills
Demonstrated and proven sales results
Knowledge of sales process from initiation to close
Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)