Pension Officer

I am working with an NHS Organisation based in Southampton, who are looking for a number of Pensions Administrators.

The role is full time, to start ASAP and will run for 8 months.

The role offers a hybrid working pattern, mainly from home, and is paying £12.27 PAYE per hour + holiday Pay.

Role Overview

Responsible for the delivery of accurate payments to staff, both weekly and monthly for a defined part of the total payroll, ensuring legislation, Terms & Conditions of Service and other Statutory and Local agreements are processed correctly. Responsible for the completion of a timely and accurate payroll within defined timescales, ensuring confidentiality of staff records at all times.
Key Responsibilities

Work within the guidelines of our Service Delivery and Client policies and procedures, ensuring that Audit requirements are met at all times and deadlines are strictly adhered to
Responsible for dealing effectively with queries from customers both internal and external, both by telephone or email, at all times conveying a professional and efficient attitude and pass any contentious calls to the Payroll Management team abiding by Sopra Steria/Client policies and procedures
Reporting to the Payroll Manager for all aspects of payroll work, ensuring the continued smooth and effective running of the section and that all targets are met within defined deadlines
Responsible for ensuring that all National or Local payroll changes are dealt with in accordance with requirements, and that all customers are able to understand the changes that affect their pay
Responsible for ensuring that all documentation relating to statutory legislation and Terms & Conditions of service is kept up to date and is easily accessible to the rest of the team
Verify written responses to queries from staff, Clients and external agencies
Validation of other payroll officer's temporary and permanent alterations to staff records.

Essential Skills

Accuracy and Attention to detail
Able to work within a team or other structured environment.
Articulate and able to maintain good relationships with colleagues and clients.
Delivers a high-quality customer service in a professional manner, creating trust and confidence.
Excellent communicator.
Effective team player, who constantly displays commitment and flexibility.
Assimilates and applies policies and procedures consistently.
Effective problem solver.
Excellent organisational skills.
Can work from home independently and stay connected with the team.

Please only apply for this post if you have all the essential skills as mentioned above and available to start work on no more than a week's notice.

Eden Brown Synergy is an equal opportunities employer.

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