Posted in: Customer Service/Call Centre in Bristol | Posted: |
Red Recruitment is recruiting Customer Service Advisors to join a Bristol-based telephone fundraising agency for charities. This role is Monday to Friday and is located in Bristol City Centre. This is a temporary position with an hourly rate of £10.90.
The suitable candidate will have previous customer service experience and have strong communication skills.
Benefits and Package for a Customer Service Advisor:
Salary: £11.50 per hour
Hours: Monday - Friday, 10am - 7pm
Contract: Temporary
Location: Bristol City Centre
Full training will be provided with continuous support week to week
Option to provide support for your preferred sector or charitiesKey Responsibilities of a Customer Service Advisor:
Conducting warm calls to both new and existing donors
Ensuring all legal declarations and compliance is followed as per the guidelines
Achieving the balance of campaign targets whilst ensuring the call is a positive experience for the supporter
Updating databases and logging correspondence accurately
Overcoming objectives to encourage cash commitmentKey Skills of a Customer Service Advisor:
Previous customer service experience is required
Excellent communication skills and a strong telephone manner are essential
Ability to work individually and as part of a team
Exceptional organisation skills, and the ability to prioritise your workload will be requiredIf you are interested in this position, please apply now!
Red Recruitment (Business)